ShoreTel is the only provider of brilliantly simple unified business communications solutions that consistently leads the industry in customer satisfaction and lowest total cost of ownership.
In addition to an award-winning, premise-based, all-in-one IP phone system with unified communications and contact center capabilities, ShoreTel offers cloud-based communications. ShoreTel Sky delivers businesses of all sizes proven and secure hosted VoIP, hosted unified communications (UC) and hosted contact center services.
With ShoreTel, organizations enjoy freedom of choice: to own and manage their brilliantly simple system in-house, or to let our expert telephony teams handle it off-site. Either way, ShoreTel’s solutions are built to scale, grow, and evolve as needed. So companies can buy, or subscribe to, the business communication solution they need today, with no risk to their original investment should their needs change tomorrow.
ShoreTel’s purpose-built solutions remove the barriers and complexity that other providers throw in the way, whether an organization is seeking to replace an old phone system, bring up new office sites or branches, upgrade to unified communications, or modernize its contact center. With fewer resources tied up in a phone system, an organization’s resources are cut loose, across the board, to work on the real task: moving business forward.
Organizations worldwide consistently give ShoreTel the highest ratings for customer satisfaction. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas; New York; Maidenhead, United Kingdom; Sydney, Australia; and Singapore.